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Exemplary Training: The Cornerstone of Outstanding Customer Service

Exemplary Training: The Cornerstone of Outstanding Customer Service

Blog » Blog, Implementation

How Expedience’s Training Strategies Achieve Strong Client Retention Rate A key component of Expedience service begins with how we train clients on our proposal automation software and empower them to own this tool. Known for its ease of use, Expedience operates where...
Organizing References in MS Excel for Proposal Writers

Organizing References in MS Excel for Proposal Writers

Blog » Blog, Excel Automation

Excel Tables and Filters for References and Case Studies Matching the best references or case studies to a specific proposal can be challenging, especially when there are many to choose from and lots of variables to consider.  Should you match the industry or...
Achieving Stress-Free Success: A Guide for SMEs

Achieving Stress-Free Success: A Guide for SMEs

Blog » Blog, Subject Matter Experts

Tips for Working with Subject Matter Experts that Minimize your Stress Levels and Theirs Proposal Managers must juggle resources and calendars to make their deadlines.  Here are a few tips to leverage your subject matter experts (SMEs) without burning them out or you....
Motivating Your SMEs to Meet Deadlines

Motivating Your SMEs to Meet Deadlines

Blog » Blog, Collaboration, Subject Matter Experts

Continuing our series, we now turn our attention toward the education of the SME team. Some of your SMEs will likely be familiar with RFPs and proposals, but others may not. Have you ever thought about whether each SME truly knows the process and the purpose of the...
Level Up Your Spreadsheets with Bullet Points, Copy Paste & Symbols

Level Up Your Spreadsheets with Bullet Points, Copy Paste & Symbols

Blog » Blog, Excel Automation

“How do I insert bullet lists into Excel?” This is one the most frequent Excel questions that we receive at Expedience. Unlike Microsoft Word, Excel does not provide a simple way to apply bullets to a list. However, with a few simple tricks you can leverage Word’s...
How to Motivate SMEs to Ensure Better Compliance with Deadlines?

How to Motivate SMEs to Ensure Better Compliance with Deadlines?

Blog » Blog, Collaboration, Subject Matter Experts

In our initial article on this topic, we turned the question around – focusing on how we as Proposal professionals can first evaluate and manage our own efforts to better assist our SMEs. ‘Be a Servant First’ is the strategy where we ask how we can be of assistance...
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